Digital Controls
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Problem
Control will not exit stand-by mode.
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Cause
Failed Opto isolator.
Solution
Return control to factory for repair.
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Problem
Temperature setting drifts upward after short system warm-up.
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Cause
Transistor failure.
Solution
Return control to factory for repair.
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Problem
Control will not calibrate.
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Cause
Failed electrolytic capacitor.
Solution
Return control to factory for repair.
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Cause
Mode switch failed in open position.
Solution
Return control to factory for repair.
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Problem
Control relays remain open.
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Cause
Corrosion byproducts on relay contacts.
Solution
Clean relay contacts. Do not operate control without rear cover.
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Cause
Failed capacitor not filtering power supply.
Solution
Return control to factory for repair.
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Cause
Relay damaged due to electrical arc/over current
Solution
Return control to factory for repair.
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Cause
Defective relay.
Solution
Return control to factory for repair.
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Problem
Control relay contacts remain closed.
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Cause
Excessive current through relay contacts.
Solution
Check installation for source of excessive current. Add auxiliary relay as required. Return control to factory for repair.
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Cause
Solder bridge on relay input.
Solution
Remove solder bridge.
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Problem
Control loses calibration.
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Cause
Control inadvertently placed in calibration mode while checking set point.
Solution
Recalibrate control per instructions.
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Cause
Control enters calibration mode due to pressure against all three-mode keys.
Solution
Remove rear cover, realign circuit board and reattach cover. Recalibrate control per instructions.
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Cause
Corrosion on components.
Solution
Scrap/replace control. Do not operate control without rear cover.
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Cause
No output voltage from step-down transformer (combination type controls).
Solution
Test secondary side of transformer for appropriate output voltage and replace if required.
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Problem
Control will not turn on.
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Cause
Thermal protector from heater open or not connected into control circuit. Warning: Do not operate heaters without thermal protection.
Solution
Making sure all power is off, verify thermal protector continuity with an ohm or continuity meter, replace as required and connect across terminal blocks as directed in wiring diagram.
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Cause
Open coil on relay (combination type controls).
Solution
Test relay by applying rated voltage to coil. Replace if defective.
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Cause
Incorrect transformer or relay coil used.
Solution
Check voltage ratings of components to make sure they match rating of secondary circuit. Replace as required.
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Cause
No output voltage from step-down transformer (combination type controls).
Solution
Test secondary side of transformer for appropriate output voltage and replace if required.
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Cause
Corrosion on contacts of relay.
Solution
Return control to factory for possible repair/relay replacement.
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Cause
Excessive current through relay contacts.
Solution
Check system for cause of excessive current. Add auxiliary relay as required. Return control to factory for repair.
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Problem
Error message (large “C”).
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Cause
Control has never been calibrated or configured and is using default values.
Solution
Reset configuration and calibration values as noted in the manual (see appropriate manual for directions).
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Problem
Error message (small “c” on lower left portion of display).
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Cause
Control not calibrated or calibration/setup information corrupted. Control is operating on preset default values.
Solution
Reset calibration and input settings as listed in control manual (see appropriate manual for directions).
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Cause
Control configuration values set for two wire RTD sensor but calibration parameters not changed from default values.
Solution
Reset configuration to match sensor (see appropriate manual for directions).
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Problem
Error message (UUU).
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Cause
Sensor value of RTD out of range low (resistance value less than –40F/40C measured). Shorted sensor, connections or sensor leads.
Solution
Remove RTD sensor, inspect for damage to lead wires and connection. Test with ohmmeter to verify integrity (approximately 1007 ohms at 72F/22C). Repair/replace and reconnect as required.
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Cause
Failed IC.
Solution
Return control to factory for repair.
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Cause
Control sensor parameter set for RTD while being operated with a thermocouple.
Solution
Reset sensor parameter for sensor being used..
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Cause
Failed capacitor loading down temperature input.
Solution
Return control to factory for repair.
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